This policy was last reviewed on 17 March 2025.

For more information about the use of cookies when using services provided by RTT Transport Retail Ltd, please email us at hello@realtimetickets.co.uk.

What is a cookie?

A cookie is a small file that can be placed on your device that allows us to recognise and remember you. It is sent to your browser and stored on your computer’s hard drive or tablet or mobile device. When you visit this website, we may collect information from you automatically through cookies or similar technology.

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Essential cookies (strictly necessary)

Name	Purpose	Expires
sessionid	For maintaining a user session to allow you to buy a ticket and use any user management services	2 weeks
csrftoken	To act as a security protection mechanism against Cross-Site Request Forgery	1 year
__stripe_mid __stripe_sid	Used for fraud prevention to help our payment processor assess the risk associated with a transaction	30 minutes